Connect Boss is the new smart communication platform that helps you easily interact with website visitors and customers, and instantly boost customer satisfaction.
Every website visitor is a potential customer interested in what you offer. This is when the lead is the hottest and the easiest to convert. Connect them with your sales team while they are still on your website.
With Connect Boss, you can connect with all your website visitors to answer calls, text messages, emails, or live chats from one simple mobile app, no matter where they are.
With Connect Boss you are able to generate more leads and increase your conversion rates!
Our call analytics dashboard will provide you with reports and data about your lead generation and sales efforts. Improve your conversion rate by analyzing what happened before, during, and after a call.
What is Connect Boss?
How Does It Work?
On your website, in the right or left-hand corner, a customizable widget will invite your visitor to click on it to make contact.
Once clicked upon, your potential customer will be offered a customizable pop-up that prompts them to enter a phone number for an instant or later call back or text message. All pop-ups are responsive and show beautifully on any device, leaving a “Wow” effect on your website visitor.
If your visitor chooses to be called back, our widget creates the call between you and the website visitor at the scheduled time. After the conversation, the visitor will receive a Text message expressing your gratitude, and the business owner can also listen to a recorded conversation in his CRM.
If your visitor chooses text messaging as their preferred contact channel, you can use a simple dashboard to send, receive, and manage text messages online or on the go.
Increase inbound sales calls from your website by 20+%
Just having a phone number on your site is no longer enough. Today’s customer has little time and is busy all the time. By making it as easy as possible for them to get a callback, it massively increases your chances of speaking to them.
Instantly turn website visitors into sales calls.
This is the #1 Callback Automation for your website that helps you connect with buyers faster. Our clients have seen uplifts ranging from 10% all the way to 50%, just by installing our simple-to-use callback widget.
Convert more website visitors into leads and sales with SMS
Companies are finding that customers, especially millennials, avoid phone calls. It's no surprise — they prefer text messaging. It only makes sense to engage with people how they feel most comfortable, especially when a sale is on the line.
According to TextMagic: 78% of people wish they could have a text conversation with a business.
Customers want to interact using their phones, and texting is the preferred method of communication.
Most people, 90 percent, open a text within three minutes, compared with the 20 percent of people who even open an email message at all. Texts have a response rate of 45 percent compared to email's 6 percent.
What happens if a customer tries to call when you’re not there to answer? If you don’t have an email contact form, they’ll probably give up and go to a competitor. That’s why you need a contact form as well as a phone number.
One of the biggest benefits of using email to communicate with your website visitors is that nearly everyone uses email. Connect Boss would not be complete if it did not have the Emailing option.
In fact, 92% of online website visitors use email.
You also have the option to turn an email into a phone call by asking the phone number in the form. With the built-in Instant Connect technology, you can have Connect Boss convert the email to initiate a call between you and the website visitor, which will lead to maximum sales conversions.
Convert more leads into sales with Appointments
Based on before-and-after research with booked meetings, about 40% of inbound leads that request a meeting on your website actually convert into paying clients.
Businesses are missing new customers every single day because they are making it very difficult to book an appointment.
Convert more leads into meetings with Instant Inbound scheduling automation.
Connect Boss lets you create your own booking links with zero technical know-how.